Description
This training provides an essential overview of the Los Angeles County Substance Abuse Prevention and Control Bureau (SAPC) provider network, ensuring that provider staff are well-equipped to deliver high-quality, compliant, and patient-centered care. The training covers key topics, including an overview of the Specialty Substance Use Disorder (SUD) Plan in Los Angeles County, treatment benefits, patient rights and responsibilities, problem resolution processes, documentation and billing protocols, overview of Federal privacy regulations, workplace safety, cultural competency, and ethical considerations. This orientation streamlines staff onboarding, enhances patient education, and ensures compliance with state requirements while promoting consistency in service delivery and improved patient outcomes.

Learning Objectives

1. Explain the structure and purpose of the SAPC Specialty SUD Plan.
2. Describe treatment benefits and what patients can expect from treatment.
3. Identify patient rights, responsibilities, and the problem resolution process.
4. Outline key compliance requirements, including documentation, billing, HIPAA and 42 CFR Part 2 regulations.
5. Discuss workplace safety, cultural competency, and ethical considerations in substance use treatment.

Attachments Available for Download

Patient Handbook

SAPC Provider Manual for Substance Use Disorder Treatment Services Version 9.0

Intended Audience
All SAPC SUD Network Provider staff 

Instructor
None

Hours/CEs
None

Format
This online course consists of a provider orientation video with voice-over narration and closed captions for accessibility. There is no reading component; participants will receive all necessary information by watching or listening to the video.

Process
Participants will watch or listen to the provider orientation video. At the end of the training, they must achieve at least an 80% passing score on the final assessment to complete the course and receive CE credits. A certificate of completion will be available for download upon successful completion.

Prerequisites
None

CE Approval
None

Disclosure
County of Los Angeles, Department of Public Health, Substance Abuse Prevention and Control does not receive commercial support for the content of these trainings.

Questions and Concerns:
If you have any questions related to the training content and continued education, please email SAPC.CST@PH.LACOUNTY.GOV.

If you have any questions or concerns with the training, please email INFO@SAPC-LNC.ORG.